Frequently Asked Questions
Everything you need to know about our custom apparel and riding gear.
How long does shipping take for Mutt apparel?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on customs processing.
What is your return policy for riding gear?
We offer a 30-day return policy on all unworn items with original tags. Please ensure that protective gear and helmets are returned in their original, undamaged packaging.
How do I find the right size for my jacket?
Each product page features a detailed size guide. We recommend measuring your chest and waist over your usual base layers to ensure a perfect fit for the road.
Are your leather products ethically sourced?
Yes, all our leather garments are crafted from high-quality, sustainably sourced hides and treated with eco-friendly finishing processes to ensure durability and style.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.
How do I care for my Mutt wax cotton jacket?
Do not machine wash or dry clean. Clean using a sponge with cold water and re-wax the garment annually to maintain its waterproof properties and vintage finish.